The AI call assistant uses natural language processing to understand and respond to customer inquiries in real time. It handles routine questions, freeing up agents for complex interactions and improving response times.
Our support team is here to assist you! We offer a range of resources, including user guides, video tutorials, and community forums. For personalized assistance, you can reach our team via email or live chat.
Calliov includes a range of powerful features, including SIP integration, a call dialer, an AI-powered call assistant, a drag-and-drop call flow builder, and real-time analytics to help you manage and optimize your call center operations.
Yes! Calliov’s call flow builder allows you to create and customize call paths based on specific needs. It’s designed as a drag-and-drop tool, making it easy to build, test, and adjust call flows for optimal customer journeys.
Calliov is designed to integrate seamlessly with most SIP providers, making it easy to connect with your existing telephony infrastructure. Our support team can assist with setup to ensure a smooth integration.
Yes! We offer a 7-day free trial with access to all premium features. This allows you to explore the full functionality of Calliov before committing to a plan.
We prioritize security and implement robust measures to protect your data. Calliov uses encryption for data in transit and at rest, and we adhere to industry standards to ensure your information remains secure.
Calliov’s real-time analytics provides insights into call metrics, agent performance, and customer interactions. You can monitor key metrics, analyze patterns, and make data-driven adjustments to improve your call center’s efficiency.
