Welcome to Calliov, an AI Call Center platform powered by artificial intelligence. By using our services, you agree to the following Terms & Conditions.

General Terms

Definitions

In this document, we, our, and us refer to Calliov. You are the individual or company using our services, and services refers to the Calliov platform, its features, and integrations.

Usage

You agree to use the platform exclusively for lawful business purposes. You are responsible for the security of your account, and you may not resell, misuse, or attempt unauthorized access to the system.

Subscription & Payments

You will be billed based on your selected plan. A one-time setup fee and a recurring subscription fee apply. Any costs from third-party providers (like Twilio, OpenAI, ElevenLabs) will be billed separately. Payments are non-refundable unless explicitly stated otherwise.

Fair Usage Policy

There are limits on outbound calls, messaging, and AI usage. Any abuse of the system (e.g., spam, fraud, harassment) will result in your account being suspended.

Intellectual Property

All software, trademarks, and content belong to Calliov. You retain ownership of your data, while we retain ownership of the platform.

Disclaimer of Liability

The Calliov platform is provided "as is" without any guarantee of uninterrupted service. We are not responsible for any indirect damages, loss of profits, or actions by third parties.

Termination

You may terminate your subscription at any time with written notice. We reserve the right to suspend or terminate accounts that violate these Terms.

Governing Law

These Terms and Conditions are governed by Greek law.